Privacy Policy

Aiao Studio("we", "us", "our") operates the Aiao Expedition website at https://aiaoexpedition.com. This policy explains how we collect, use, and protect personal data when you visit our website or submit an expedition enquiry.

Data Controller

Aiao Expedition
Geneva, Switzerland
info@aiaoexpedition.com

Information We Collect

When you submit the expedition enquiry form, we collect the following information:

• Name
• Email address
• Group size
• Package of interest
• Preferred travel duration
• Country and city you are travelling from
• Additional comments (optional)

We also temporarily process your IP address to prevent abuse of the contact form. This data is stored in temporary server files and automatically deleted within one hour.

When you browse the website, we do not use analytics, advertising, or tracking tools. We do not set non-essential cookies.

Legal Basis for Processing

We process your enquiry data on the basis of your consent, which you provide by checking the consent box before submitting the form. You may withdraw your consent at any time by contacting us; this will not affect the lawfulness of processing carried out before withdrawal.

How We Use Your Data

We use your information solely to respond to your expedition enquiry, prepare a tailored proposal, and communicate with you about our services. We do not sell your data or use it for unsolicited marketing.

Data Sharing

Your enquiry is delivered to our team by email. To send and receive these messages, we rely on our email and hosting providers, who process data on our behalf as data processors. We do not share your personal data with third parties for their own marketing purposes.

Data Retention

We retain enquiry data only for as long as needed to respond to your request, manage our business relationship, and comply with applicable legal obligations. When data is no longer required, we delete it or anonymise it.

Your Rights

Under applicable data protection law (including the GDPR where it applies), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@aiaoexpedition.com. We will respond within the timeframe required by law.

International Transfers

Our website and email infrastructure may involve service providers located outside your country. Where personal data is transferred internationally, we ensure appropriate safeguards are in place as required by applicable law.

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the bottom of this page indicates when it was last revised. Continued use of the website after changes are published constitutes acceptance of the updated policy.

Contact

If you have questions about this policy or how we handle your data, please contact us:

Aiao Expedition
Geneva, Switzerland
info@aiaoexpedition.com

Last updated: June 2026